Employee Relations

How to make the best from what you've got!

How to make the best from what you've got!

Wouldn’t it be great if every person you worked with was simply the best at what they do?

If they had all graduated first in their classes at school and had received awards and glowing letters of recommendation?

If they all had years of business experience and know-how, and were unflappable in the face of challenge?

If they had all come from generations of successful business people?

If they had no demands or distractions from family and could just concentrate on work all the time?

Aside from the potential egos of such a group of people, it’d be pretty interesting. It could be really great. But it’s pretty unrealistic.

Most teams are not made up of the best of the best.  They’re made up of the best you could get and sometimes it’s a far cry from the best.

You may have star employees among you but you probably also have a good number of folks who are pretty average.  You may even have some folks who are not quite as good as you’d like. 

This is most people’s reality. It happens on sports teams; it happens at work and pretty much anywhere you have a group of people who need to accomplish something together.

You’d think that, since this is a common reality for most people, we’d be pretty accepting of this and just go with it, but no.

What can often develop is some pretty negative talk, instead of figuring out how to make the best of what you’ve got.

Why you need to create more moments.

Why you need to create more moments.

It was many years ago, a night like so many others.

I was on stage playing a concert with a local symphony orchestra being led by a guest conductor.

I was dressed in my usual orchestra concert attire, a black tuxedo, complete with black cummerbund and bow tie  (à la James Bond, I like to think).  The strange thing about this time was that I was seated behind a drum set.

I say strange because when you study to be a drummer, you don’t necessarily see yourself wearing a tuxedo while you play. You also don’t imagine yourself playing behind a 60-piece orchestra at the back of a large concert hall filled with people.

I was playing the same drum set that I had played many times while dressed in jeans and t-shirt, the same set that I would “rock out on” in jam sessions with friends. 

But this night was different.  This night I was playing in an orchestral pops concert and it was the first time I was hired not as a percussionist but as the “drummer” for such a thing.

I had done my practicing, been to rehearsals, but I was nervous. There’s just something different about show time. On top of that, it was a big program. But I have to tell you that I don’t remember one single tune I played that night.

I remember one moment only, and how it felt. The moment I remember was near the end of the night, in the last tune.  It was a fast up-tempo number and I was busily keeping time when the conductor looked up from his score and looked me straight in the eye. Then with a broad smile, he raised his hand and gave me a big thumbs-up. 

I am going to guess that that particular moment was about 20 years ago now. Yet I remember it as if it were yesterday. I remember how great it felt, how happy I was.

I’m not sure if the conductor meant to make me feel as good as he did, but in that one moment, he validated my hard work, my years of practice, my musicianship and how I played that night.

And the thing is, he didn’t have to do it.  There’s no rule about that. I have played many concerts where it seems the conductors don’t even know you’re there. So for one to make an effort, that really stood out for me, and his timing was right on. 

That was a great moment! That’s the thing about special moments.  They can have a profound impact on people.

How to be more accepting of others

How to be more accepting of others

On a recent Sunday I found myself sitting in a church. 

My church attendance could be referred to as spotty at best, and my religious education as a child was practically non-existent. So when I find myself in church, it is usually as a tag along because I have been gently prodded to attend with others who wish to go, as I was recently.

When I go, I tend to be more of an observer than a fully engaged participant. I also think we could all use a little more thoughtful reflection in our lives and churches can be a good place for that, no matter the religion.

Interestingly this time though, my take-away from this particular visit had nothing to do with the sermon but everything to do with the people who were there.

This is going to be worse than awful.

This is going to be worse than awful.

We’ve all been there….

You’re at a conference, AGM, company retreat, or town hall and it’s time for the team-building session.

You can almost feel the fear in the room.

You start to think, “Am I going to be embarrassed? Am I going to have to do something silly, something I’d rather not do in front of my peers?”

“Is there any value here? Don’t they know my emails are piling up?”

“How the heck will this help me with my work?”

“This is going to be a waste of time.”

Well, actually, it may very well be….unless…

 

How To Have People Fall In Trust With You

How To Have People Fall In Trust With You

I had just come back from the beach when the phone rang in my room.

I’m not even sure how he found me, hidden away at my favourite resort in Punta Cana with my wife. I guess I might have told him I was going. I couldn’t remember.

It was one my band mates back in Canada. 

He told me that one of my musical mentors (John Wyre) was putting together a concert in Germany for Expo 2000. The concert was in a few days and one of the acts couldn’t make it last minute and there was an opening for our group. The fees weren’t quite worked out yet but it would all be taken care of.

He said, “ Can you do the gig?” I said, “Absolutely.” 

A day later I flew from the Dominican Republic to Toronto, had a quick airport meal with my wife, and boarded an overnight flight to Frankfurt. I was picked up at the airport, whisked to Hannover, and showed up for the second last rehearsal before the show with my bags in tow.

Looking back now, it was pretty crazy. I dropped everything and flew over an ocean on a moment’s notice. 

Why would I do such a thing?

Because of trust.

How To Stop Nerves From Ruining Your Presentations

How To Stop Nerves From Ruining Your Presentations

I have been making my living on stage for a long time, first as a musician and now as a speaker. I am pretty comfortable up on stage. But there was a time when my nerves ruled my life, a time when I was so scared to get up on stage that I would spend hours awake at night worrying about it. 

Funny thing is, I didn’t start out that way. I didn’t have those nerves until I got into university. Before that, I was a loud-mouthed kid who loved telling jokes, and getting up on stage at a moment’s notice. I was always hungry for the spotlight.

If you’re scared to speak in public, I bet there was a time when you weren’t. Maybe you were a carefree kid and then something happened to make you self-conscious about speaking in public. 

That’s what happened to me, and then I figured out how to overcome it.

How To Be a Pro at Your Office Holiday Party

How To Be a Pro at Your Office Holiday Party

The trouble with office parties is that they are a bit like a wolf in sheep’s clothing.

Looking at it from the outside, you see a group of people who, for the most part, are pretty familiar with each other, a group of people who may spend more time together than they do with their families. 

Yet this familiarity can lead to a false sense of security.

It may lead people to believe they can really let their hair down like they would with a bunch of close friends on a trip to Vegas. 

The Holiday office party is not the same as going to Vegas with friends.

It's an event where you have to be a pro and here's why...

When you work with people who drive you nuts.

When you work with people who drive you nuts.

You know who I’m talking about: they clip their nails at their desk, they air out their smelly feet right next to you, they lick the lid of their Tupperware container in a lunch meeting, they seem to know nothing about personal buffer zones. 

Like me I am sure you have been to more than one dinner party where you’ve heard people complaining about a colleague who simply drives them nuts. 

It’s a problem that comes back time and time again because people are people and gosh darn it we’re sensitive creatures… well except for “those guys”, right?

Sometimes, we can’t put our finger on why someone really irritates us. Sometimes, we could make a list a mile long.  

Does our tendency to find some people around us very irritating make us bad people?  No, it makes us very human. The question is, what we can do about it?