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Meet Paul
Paul is an expert at showing corporate teams how to be more unified and more collaborative. His proven team building program is guaranteed to bust through the silos as he shows your team how to be as unified as the players in a great orchestra.
A-list corporations have been using Paul’s team building program for almost two decades, his audiences include Microsoft, RBC, Goodyear, ING, Heineken, FedEx, PwC and P&G.
Yes, things can suck sometimes. How to be happy anyway!
One day, I was taking a train. I got on at one of those little milk run stops between two cities. It was one of those little stops where you bought your ticket at the station before you boarded.
Once on the train, after a few minutes, I could hear a man coming up the aisle, calling out “Tickets please, tickets.”
He was an older gentleman with white hair and a pleasant demeanour. He, of course, looked very official in his deep blue and red suit and conductor’s cap.
By the look of him, you could imagine that he had done that walk up the train aisles hundreds, if not thousands, of times.
When he got to me, he asked me how I was. “Fine, thank you,” I said, a rather standard response that doesn’t really tell anyone how you are.
I said, “How are YOU doing today? He answered”, Oh, I have my moments.”
I’m not sure why this rather unusual response has stuck with me all these years. But I remember thinking at the time, “What a great response”.
It seemed to say that there were some occasional highlights in his day and that was good enough for him.
He seemed happy and content.
How to get people begging for your feedback!
I once made someone cry because of the feedback I gave them.
I didn't mean to, of course. But it happened.
I spent many years pursuing my dream of becoming a professional percussionist, wanting to play in an orchestra or any ensemble, for that matter, that would pay me to hit a drum. And while there was a bit of a transition period between being the student and becoming a pro, one day I was there. I, dressed in my second-hand tuxedo, was being hired and making a living (albeit meagre) as a freelance player in the big smoke.
Shortly after that, I found myself no longer the student but the teacher when I applied for and got hired by the Royal Conservatory of Music as a percussion instructor.
And while my playing resume was not too shabby by then, my teaching experience was limited and no one had ever talked to me about how to give good feedback to my students.
All I had was what I had experienced myself, the way I had been taught, the good and the bad.
I left the Conservatory a few years ago after having given feedback in over 15,000 private lessons and in some 2000 rehearsals.
While I did make someone cry once (ok maybe twice), I did figure out a few things about getting people to really want the feedback you have to offer.
How to be more resilient to change!
If you were like me, as a kid, you faced change head on and did so pretty often.
Every year, you’d get a new teacher, were put in a new class or sent to various lessons, played on new sports teams. In summer, you’d go to camps with new kids and group leaders.
I don’t know about you, but I don’t ever remember being asked, “Hey Paul, would you like to do this or that?” I just remember ending up in a lot of new situations. It just happened and I had to deal.
We may not have realized it but, as kids, change was around every corner and yes, sometimes it was scary. But you know what? We dealt and I don’t ever remember complaining about “change”.
We had resilience.
So now that we’re all grown up, where did our resilience go, and more importantly – how can we get it back?
