Have you ever done any of the following?
· Said to someone “Let’s do lunch” and never set it up?
· Promised to have something done by a certain time but didn’t meet the deadline?
· Said you’d take a look at something for a colleague but never got around to it?
I know I have and I know I am not alone.
Since the New Year is upon us I have been thinking about things I would like to be better at, and this intrigues me.
It intrigues me because not fulfilling promises like these chips away at trust.
Not fulfilling promises chips away at our personal brand.